Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. We will also be taking your temperature before you enter the office as part of our new screening protocol.
- Please fill out all paperwork prior to your appointment (found on website or can be emailed to you). This would include updating your medical history if needed as well as consent forms for treatment.
- In an effort to minimize the number of people in the reception area, we are asking for adults to come alone to their appointment and for children to be accompanied by one parent and no siblings. We are also using a “virtual” waiting room and request that all patients call our office at #281.854.2960 to check in. We will have patients wait in their car or outside the office where they can be contacted by mobile phone when it is their turn to be treated.
- We are requesting that everyone entering our office wear some type of facial covering such as a homemade mask, scarf, bandana or handkerchief.
- Following the completion of your appointment, we can provide you a copy of any paperwork via email to reduce the exchange of paper. We encourage payment for any services rendered using a credit card over the phone to promote social distancing with our front desk.
- We will have hand sanitizer for you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
- You may see that our waiting room will no longer offer magazines, coffee and so forth, since those items are difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. That might mean that you are offered fewer options for scheduling your appointment.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at #281.854.2960.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
The Pearland Periodontics Team